Digital Transformation
We take your enterprise modernization journey to the next level
- Mo Dastagir, VP and CPO at Kyndryl, formerly CIO/CTO Cresco Labs & Sears
- Hans Saettele, CIO at Koerber AG
- Phil Newmoyer, President of RETISIO, formerly CIO at Toys R Us & Serta Simmons; and
- Brett Scott, IT Excellence Practice Leader at accelance.
Align on Business Ambition
Align on business ambitions. What are your business objectives based on identifying target outcomes, desired behaviors and your success metrics?
KPIs & Dashboard to measure digital initiatives
Uncover Actionable Insights
What unique, actionable insights into stakeholders’ behaviors and needs indicate the transformation and innovation potential for processes and experiences?
Stakeholder Personas as a specific design target for new digital experiences!Design the Digital Experience
What is the current business experience? What is the ideal future-state digital business experience that will meet your transformation needs and achieve your business objectives?
Prioritized Journey Maps for customer journeys of “wow” opportunities.
Define the Enabling Capabilities
What are the required capabilities organization-wide to achieve the digital vision? Systems? Data? Processes? People? Organizational Structures?
Capability Gaps Across people, process, technology and data
Create a Digital Transformation Roadmap
What is the minimally viable digital footprint? How might the digital business experience evolve over time? How might your organization evolve over time?
Digital Roadmap of the transformation journey